Patient Coronavirus Notice

Do not visit the GP surgery, pharmacy or hospital if you suspect you have Coronavirus.

Why are GPs needing to work differently? Your GP surgery needs your support, so it can be there to support you. We can’t meet this challenge alone. General practice desperately needs help from the Government. Visit to find out more We want to be honest with you. General practice will continue to struggle to meet the growing needs of patients. This isn’t the way we want it to be, but practices are open, and we are here for you when you need us. GPs, their teams, and patients have faced an extremely challenging time during the COVID-19 pandemic. Despite lockdown measures lifting the pandemic is still not over. Face-to-face contact has been limited across all NHS services to protect you and keep you safe from the risk of infection. For more information please go to the link on the right or visit the BMA website as suggested above.
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Welcome to Pelham Medical Practice

For any general enquiries please contact us via email at


Our phone lines have been extremely busy since the start of the pandemic if you need help why not try eConsult. It allows you to send us administrative requests or questions, to also get medical assistance / advise and if an appointment is needed you will be booked in with a next day appointment with one of our clinicians. Click the above "Get Started" within the eConsult banner above to get started and to save time by avoiding having to call the Practice.

For more information please take a look at the video guide on eConsult:


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Important Information about the Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases.

The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you've been to a country or area with a high risk of coronavirus;
  • you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.

Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.

Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.


Care Quality Commission (CQC) RATING: GOOD

 BOWEL SCREENING: 60 to 74 year olds please do not ignore your bowel screening kits. Bowel cancer is the 4th most common cancer in the UK and these kits save thousands of lives each year. Require more information then please look at or "Further Information" section.

Pelham Medical Practice is a parkrun practice: Want to run, jog, walk 5km then visit and for the junior parkrun visit

The doctors and staff at Pelham Medical Practice in Gravesend are proud to offer the highest standard of patient-centred healthcare.  We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

Disabled access

Both surgeries have wheelchair access and car parking facilities for the disabled. Pelham Road Surgery has a lift.

Patient Participation Group

The next Patient Participation Group (PPG) Meeting will be announced soon. NEW MEMBERS WELCOME - Please contact Suzanne via email ( if you would like to become a member of the PPG and attend our quarterly meetings. For more details click the "Patient Group" icon on the right hand side of the screen.

(Site updated 01/03/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
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