Prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• register for our online services where another NHS approved App can be selected through which you can order repeat medication.

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

If you do not have access to a smart phone then re-order forms can be handed in at the Surgery, posted or emailed (kmicb.pelhammp@nhs.net).

If you require your new prescription to be sent back to you please include a stamped addressed envelope.

Telephone requests are not accepted. Apologies but our lines are already very busy so we will not accept requests via the phone. 

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription contact the sugery either by email kmicb.pelhammp@nhs.net or telephoning the surgery and speaking to the prescriptions clerk on 01474 355331 ext 2.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Pelham Medical Practice Policy on Shared Care Agreements with Private Specialists

At Pelham Medical Practice/St Gregory's Medical Practice, we understand that some patients choose to see private specialists. Sometimes these specialists ask us to enter into a shared care agreement – this is when they ask your NHS GP to take over prescribing and monitoring of medicines they have started.

After careful consideration, we have decided that we do not enter into shared care agreements with private specialists.

This decision has not taken lightly, and we appreciate that it may be disappointing. However, shared care requires clear protocols, regular communication, and robust clinical governance. These cannot always be guaranteed with private providers, and we must make sure all prescribing is safe, consistent, and in line with NHS guidance.

What this means for you:

• If your private specialist recommends a treatment, we will review it against NHS guidance (for example, NICE or our local NHS formulary).
• If the medicine is suitable for NHS prescribing, your GP may prescribe it independently, without a formal shared care agreement.
• If the treatment is not in line with NHS guidance, or requires a shared care agreement, you will need to continue getting your prescriptions privately from your specialist.
• We may be able to refer on to the NHS specialists to enable a shared care agreement to be set up in line with our policy.

This policy most commonly applies to ADHD medication, gender-affirming medication, and DMARDs (used for conditions like rheumatoid arthritis), but it could apply to other medicines in the future.

Our priority is to keep your care safe and consistent, and to make sure NHS services are delivered fairly for all patients